How we engage.

We work with our clients to reduce the complexity and cost of translating files for all languages to ensure they consistently receive high-quality output so their own team can to focus on other, time-critical activities.

Seamless, hassle-free end-to-end translation development and management

Responsive customer service, proactive project management, accurate translation, meticulous review processes
Responsive customer service, proactive project management, accurate translation, meticulous review processes
Responsive customer service, proactive project management, accurate translation, meticulous review processes

Responsive customer service

  • 15-min enquiry response
  • 1-hr deadline lock-in

Proactive project management

  • Task analysis and quote development
  • Document preparation and segmentation
  • Linguist selection and coordination

Accurate translation

Terminology development strategies
  • Develop official glossaries for new products and markets
  • Employ efficient terminology management to maintain consistency
  • Leverage translation memories and reuse content to eliminate redundant work
Systems integration strategies
  • Database and content management system integration with existing repositories
  • Online status reports showing ongoing workload, repetition rates, and quality

Meticulous review processes

  • Immediate contextual translation review using terminology control to Improve consistency
  • Independent final translator checks by quality assurance team

ISO 17100:2015 Certified translation services

ISO 17100: 2015 is the internationally recognised standard of translation service quality management. Our certification by independent authorities gives you confidence that you’re working with an organisation that has invested in recruiting qualified translators and developing robust, standardised internal processes and security of information and data. So you can expect reliable, consistent performance.

Certified for:
  • Commissioning work and translation
  • Proofreading and reviewing
  • Project management
  • Data security and process traceability