We have seen the relationship with Synergium grow from strength to strength since 2007. Their team is friendly, helpful and amazingly responsive. Synergium is a key vendor for our medical translation projects, particularly for the Baltic languages, and provide fist-rate quality. We hope to see the collaboration grow even further in the years to come.
Small and large translation companies today rely on project management software to increase productivity and transparency of their activity, and improve quality of their service. There are robust software solutions that can be utilized due to the scope of their features and ease of use.
In its modern project-centric environment, SYNERGIUM has implemented Plunet BusinessManager, a powerful software solution with exactly those features needed to make business a success. It simplified the task of managing projects from the beginning stages to completion and made the project cycle more transparent for all team members. Moreover, it added value to customer service and support.
“Choosing the right project management solution took time and serious thought for us,” said Mindaugas Kazlauskas, SYNERGIUM CEO. “One of the main criteria for selection was the benefit our customers could get from the advanced project management process.”
First of all, the centralized project database within Plunet BusinessManager minimizes the risk of customer information loss. It stores a wide variety of project files in a single easy-access location and can be used to backup additional project data. “Our project managers can easily track the history of any project line and check all the related data, like files, instructions, deliveries, etc. Having a possibility to look backwards allows us to avoid issues, refresh information, and deliver high quality services to our clients in such a way,” M. Kazlauskas explained.
Secondly, the complex translation workflow process can be managed with less effort because of the software flexibility. Such time-consuming tasks as data and file preparation, and sharing became easy and open. Therefore more time and resources can be allocated to the translation process itself, quality assurance, and better communication with the client. “Due to certain automated actions within the software, we can plan our work more efficiently. Instead of wasting time for manual activities, we now devote more effort to project quality control and communication with our clients,” M. Kazlauskas alleged.
Finally, the tracking feature of Plunet BusinessManager allows following the project phases easily. The information entered into the system alerts the project members to upcoming deadlines and commits them to stay on schedule. According to M. Kazlauskas, the software adds efficiency to the project delivery stage. “Whenever you get a project done on time and in good quality, the client is happy. A happy client is the one you will see again.”
“To our mind, smart project management software, like Plunet BusinessManager enables the customer – company relationship to continue, which is crucial for any organization’s growth and development.”
Mindaugas Kazlauskas, Synergium CEO
